{"id":2203,"date":"2023-07-22T09:34:09","date_gmt":"2023-07-22T01:34:09","guid":{"rendered":"http:\/\/viplao.com\/?p=2203"},"modified":"2023-07-22T09:37:12","modified_gmt":"2023-07-22T01:37:12","slug":"%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81","status":"publish","type":"post","link":"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/","title":{"rendered":"\u6570\u5b57\u5316\u8f6c\u578b-IT\u8fd0\u8425\u4e3a\u4ec0\u4e48\u6539\u53d8\u5f88\u91cd\u8981"},"content":{"rendered":"\n<p>IT\u5f53\u524d\u7684\u8fd0\u8425\u6a21\u5f0f\u5728\u53d7\u5230\u6311\u6218\u3002IT\u7684\u590d\u6742\u6027\u548c\u53d8\u5316\u7387\u7684\u589e\u957f\u66b4\u9732\u4e86\u5f53\u524d\u5de5\u4f5c\u65b9\u5f0f\u7684\u5c40\u9650\u6027\u3002\u5728\u5f53\u4eca\u7684\u73af\u5883\u4e2d\uff0c\u53ef\u4ee5\u5168\u9762\u7ba1\u7406IT\u670d\u52a1\u548c\u4ea7\u54c1\u751f\u547d\u5468\u671f\u7684\u6570\u5b57\u7ba1\u7406\u7cfb\u7edf\u5bf9\u4e8e\u6210\u529f\u81f3\u5173\u91cd\u8981\u3002\u7ec4\u7ec7\u9700\u8981\u4e13\u95e8\u9488\u5bf9\u65b0\u6570\u5b57\u5316\u73b0\u5b9e\u6765\u8bbe\u8ba1\u7684\u8fd0\u8425\u6a21\u578b\u3002<\/p>\n\n\n\n<p>\u672c\u6587\u4ecb\u7ecdITIL\u00ae 4\u5982\u4f55\u4e0eIT4IT \u2122\u6807\u51c6\u4e00\u8d77\u4f7f\u7528\uff0c\u6765\u7edf\u4e00\u7ba1\u7406\u65b0\u7684\u6570\u5b57\u73b0\u5b9e\u3002<\/p>\n\n\n\n<p>\u8fd9\u4e24\u4e2a\u6846\u67b6\u7684\u7ed3\u5408\u5b9e\u73b0\u4e86\u66f4\u52a0\u7b80\u5316\u548c\u81ea\u52a8\u5316\u7684\u4ea4\u4ed8\u6a21\u578b\uff1a\u4e00\u79cd\u5229\u7528\u4e86\u654f\u6377\u548cDevOps\u65b9\u6cd5\u7684\u6a21\u578b\u3002<\/p>\n\n\n\n<p>ITIL\u4e0eIT4IT\u6807\u51c6\u4e4b\u95f4\u5b58\u5728\u591a\u6548\u534f\u540c\u4f5c\u7528\u3002\u4e24\u79cd\u65b9\u6cd5\u90fd\u4e0e\u5382\u5546\u4e2d\u7acb\uff0c\u5e76\u4e14\u90fd\u4ee5\u7ed3\u679c\u4e3a\u4e2d\u5fc3\uff0c\u5e76\u4e13\u6ce8\u4e8e\u521b\u9020\u4ef7\u503c\u3002\u540c\u6837\uff0c\u4ed6\u4eec\u90fd\u4ece\u6574\u4f53\u4e0a\u8003\u8651\u4ef7\u503c\u94fe\u3002<\/p>\n\n\n\n<p>\u4f46\u662f\uff0c\u5b58\u5728\u4e00\u4e9b\u5173\u952e\u5dee\u5f02\u3002\u4f8b\u5982\uff0cITIL 4\u7684\u91cd\u70b9\u662f\u5b9e\u8df5\u3001\u6587\u5316\u548c\u884c\u4e3a\uff0c\u800c IT4IT\u7684\u91cd\u70b9\u662f\u4fe1\u606f\u6d41\u548c\u4f7fIT\u6d3b\u52a8\u81ea\u52a8\u5316\u3002<\/p>\n\n\n\n<p>ITIL (Information Technology Infrastructure Library)\u662fIT\u670d\u52a1\u7ba1\u7406\u9818\u57df\u5e7f\u4e3a\u4eba\u77e5\u6700\u4f73\u5b9e\u8df5\u3002\u622a\u81f3\u76ee\u524d,ITIL \u7ecf\u5386\u4e86ITIL v1\u3001ITIL v2\u3001ITIL v3\u3001ITIL 2011\u4ee5\u53caITIL4\u7b49\u591a\u4e2a\u7248\u672c\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic3.zhimg.com\/80\/v2-79cdbfc806d6f43198e233727057788e_720w.webp\" alt=\"\"\/><figcaption class=\"wp-element-caption\">ITIL \u7684\u6f14\u53d8<\/figcaption><\/figure>\n\n\n\n<p>\u6240\u4ee5\uff0cITIL4\u5e76\u4e0d\u4ec5\u4ec5\u6307\u201c\u7b2c\u56db\u7248\u201d\uff0c\u800c\u662f\u6570\u5b57\u5316\u65f6\u4ee3\u4e0b\uff0cIT\u670d\u52a1\u7ba1\u7406\u62e5\u62b1\u201c\u6570\u5b57\u5316\u8f6c\u578b\u201d\u548c\u201c\u5de5\u4e1a4.0\u201d\u800c\u5f15\u5165\u7684\u65b0\u7248\u672c\u4ee5\u53ca\u65b0\u7684\u7248\u672c\u5e8f\u5217\uff084\u30015\u30016\u30017\u30018&#8230;), \u8868\u8fbe\u4e86ITIL\u9762\u5bf9\u65b0\u65f6\u4ee3\uff0c\u62e5\u62b1\u53d8\u9769\u7684\u6001\u5ea6\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic4.zhimg.com\/80\/v2-4067a34f8c05c389e4e6971e3464bab7_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_71 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u6587\u7ae0\u76ee\u5f55<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#11%E6%95%B0%E5%AD%97%E6%97%B6%E4%BB%A3%E5%92%8C%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%EF%BC%9A%E4%B8%BA%E4%BB%80%E4%B9%88%E6%94%B9%E5%8F%98%E5%BE%88%E9%87%8D%E8%A6%81\" title=\"1.1\u6570\u5b57\u65f6\u4ee3\u548c\u6570\u5b57\u5316\u8f6c\u578b\uff1a\u4e3a\u4ec0\u4e48\u6539\u53d8\u5f88\u91cd\u8981\">1.1\u6570\u5b57\u65f6\u4ee3\u548c\u6570\u5b57\u5316\u8f6c\u578b\uff1a\u4e3a\u4ec0\u4e48\u6539\u53d8\u5f88\u91cd\u8981<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#111%E4%B8%BA%E4%BB%80%E4%B9%88%E4%BB%8A%E5%A4%A9%E7%9A%84IT%E6%98%8E%E5%A4%A9%E5%B0%86%E6%97%A0%E6%B3%95%E5%B7%A5%E4%BD%9C\" title=\"1.1.1\u4e3a\u4ec0\u4e48\u4eca\u5929\u7684IT\u660e\u5929\u5c06\u65e0\u6cd5\u5de5\u4f5c\">1.1.1\u4e3a\u4ec0\u4e48\u4eca\u5929\u7684IT\u660e\u5929\u5c06\u65e0\u6cd5\u5de5\u4f5c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#2%E3%80%81%E4%BB%80%E4%B9%88%E6%98%AFITIL_4_%E5%92%8C_IT4IT_%E6%A0%87%E5%87%86%EF%BC%9F\" title=\"2\u3001\u4ec0\u4e48\u662fITIL 4 \u548c IT4IT \u6807\u51c6\uff1f\">2\u3001\u4ec0\u4e48\u662fITIL 4 \u548c IT4IT \u6807\u51c6\uff1f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#21_ITIL_4\" title=\"2.1 ITIL 4\">2.1 ITIL 4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#22_IT4IT_%E6%A0%87%E5%87%86\" title=\"2.2 IT4IT \u6807\u51c6\">2.2 IT4IT \u6807\u51c6<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#221%E5%9B%9B%E4%B8%AA%E4%BB%B7%E5%80%BC%E6%B5%81\" title=\"2.2.1\u56db\u4e2a\u4ef7\u503c\u6d41\">2.2.1\u56db\u4e2a\u4ef7\u503c\u6d41<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#2211%E7%AD%96%E7%95%A5%E5%88%B0%E7%BB%84%E5%90%88\" title=\"2.2.1.1\u7b56\u7565\u5230\u7ec4\u5408\">2.2.1.1\u7b56\u7565\u5230\u7ec4\u5408<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#2212%E9%9C%80%E6%B1%82%E5%88%B0%E9%83%A8%E7%BD%B2\" title=\"2.2.1.2\u9700\u6c42\u5230\u90e8\u7f72\">2.2.1.2\u9700\u6c42\u5230\u90e8\u7f72<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#2213%E8%AF%B7%E6%B1%82%E5%88%B0%E5%B1%A5%E8%A1%8C\" title=\"2.2.1.3\u8bf7\u6c42\u5230\u5c65\u884c\">2.2.1.3\u8bf7\u6c42\u5230\u5c65\u884c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#2214%E6%A3%80%E6%B5%8B%E5%88%B0%E7%BA%A0%E6%AD%A3\" title=\"2.2.1.4\u68c0\u6d4b\u5230\u7ea0\u6b63\">2.2.1.4\u68c0\u6d4b\u5230\u7ea0\u6b63<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#3_%E7%BB%9F%E4%B8%80%E7%9A%84IT%E7%AE%A1%E7%90%86%E6%A8%A1%E5%9E%8B%EF%BC%9A%E6%98%A0%E5%B0%84ITIL_4%E5%92%8CIT4IT\" title=\"3 \u7edf\u4e00\u7684IT\u7ba1\u7406\u6a21\u578b\uff1a\u6620\u5c04ITIL 4\u548cIT4IT\">3 \u7edf\u4e00\u7684IT\u7ba1\u7406\u6a21\u578b\uff1a\u6620\u5c04ITIL 4\u548cIT4IT<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#31_ITIL%E4%BB%B7%E5%80%BC%E9%93%BE%E6%B4%BB%E5%8A%A8%E5%92%8CIT4IT%E4%BB%B7%E5%80%BC%E6%B5%81\" title=\"3.1 ITIL\u4ef7\u503c\u94fe\u6d3b\u52a8\u548cIT4IT\u4ef7\u503c\u6d41\">3.1 ITIL\u4ef7\u503c\u94fe\u6d3b\u52a8\u548cIT4IT\u4ef7\u503c\u6d41<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#32_ITIL%E5%AE%9E%E8%B7%B5%E5%92%8CIT4IT%E4%BB%B7%E5%80%BC%E6%B5%81\" title=\"3.2 ITIL\u5b9e\u8df5\u548cIT4IT\u4ef7\u503c\u6d41\">3.2 ITIL\u5b9e\u8df5\u548cIT4IT\u4ef7\u503c\u6d41<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#4_%E4%BD%BF%E7%94%A8ITIL%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E6%A8%A1%E5%9E%8B%E5%BC%80%E5%8F%91%E8%BF%90%E8%90%A5%E6%A8%A1%E5%9E%8B\" title=\"4 \u4f7f\u7528ITIL\u6301\u7eed\u6539\u8fdb\u6a21\u578b\u5f00\u53d1\u8fd0\u8425\u6a21\u578b\">4 \u4f7f\u7528ITIL\u6301\u7eed\u6539\u8fdb\u6a21\u578b\u5f00\u53d1\u8fd0\u8425\u6a21\u578b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/#%E7%BB%93%E8%AE%BA\" title=\"\u7ed3\u8bba\">\u7ed3\u8bba<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"11%E6%95%B0%E5%AD%97%E6%97%B6%E4%BB%A3%E5%92%8C%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%EF%BC%9A%E4%B8%BA%E4%BB%80%E4%B9%88%E6%94%B9%E5%8F%98%E5%BE%88%E9%87%8D%E8%A6%81\"><\/span>1.1\u6570\u5b57\u65f6\u4ee3\u548c\u6570\u5b57\u5316\u8f6c\u578b\uff1a\u4e3a\u4ec0\u4e48\u6539\u53d8\u5f88\u91cd\u8981<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6570\u5b57\u5316\u8f6c\u578b\u6311\u6218\u4e86IT\u7684\u7ec4\u7ec7\u548c\u7ba1\u7406\u65b9\u5f0f\u3002\u6280\u672f\u6b63\u8d8a\u6765\u8d8a\u591a\u5730\u96c6\u6210\u5230\u4e1a\u52a1\u4e2d\uff0c\u5e76\u76f4\u63a5\u5f71\u54cd\u5ba2\u6237\u548c\u4e1a\u52a1\u4f53\u9a8c\u3002IT\u4e0d\u518d\u662f\u652f\u6301\u6280\u672f\uff0c\u800c\u662f\u521b\u65b0\u7684\u63a8\u52a8\u529b\u3002IT\u589e\u5f3a\u4e86\u7ade\u4e89\u4f18\u52bf\uff0c\u63d0\u9ad8\u4e86\u751f\u4ea7\u7387\u5e76\u964d\u4f4e\u4e86\u6210\u672c\u3002<\/p>\n\n\n\n<p>\u5851\u9020\u672a\u6765IT\u8fd0\u8425\u6a21\u578b\u7684\u56db\u4e2a\u91cd\u8981\u4e3b\u9898\u548c\u6311\u6218\u662f\uff1a<\/p>\n\n\n\n<ul>\n<li>\u6570\u5b57\u4e1a\u52a1IT\u662f\u4e00\u9879\u6218\u7565\u8d44\u4ea7\uff0c\u53ef\u4ee5\u542f\u7528\u65b0\u7684\u4e1a\u52a1\u6a21\u578b\uff0c\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u5e76\u5b9e\u73b0\u4e1a\u52a1\u6d41\u7a0b\u81ea\u52a8\u5316\u3002\u7ec4\u7ec7\u901a\u8fc7\u521b\u5efa\u4e00\u4e2a\u4e92\u8054\u7684\u6570\u5b57\u751f\u6001\u7cfb\u7edf\uff0c\u6b63\u5728\u6539\u53d8\u4e0e\u5ba2\u6237\u3001\u5458\u5de5\u548c\u5176\u4ed6\u65b9\u7684\u4e92\u52a8\u65b9\u5f0f\u3002\u9884\u7b97\u6b63\u5728\u4eceIT\u90e8\u95e8\u8f6c\u79fb\u5230\u5176\u4ed6\u90e8\u95e8\uff0c\u56e0\u6b64IT\u7ecf\u7406\u5bf9\u6280\u672f\u9009\u62e9\u3001\u5b9e\u65bd\u548c\u7ba1\u7406\u7684\u63a7\u5236\u5728\u51cf\u5c11\u3002IT\u90e8\u95e8\u5fc5\u987b\u534f\u4f5c\u4ee5\u5171\u540c\u521b\u5efa\u53ef\u4f18\u5316\u4ef7\u503c\u6d41\u548c\u5ba2\u6237\u65c5\u7a0b\u7684\u6570\u5b57\u4ea7\u54c1\u3002<\/li>\n\n\n\n<li>\u6280\u672f\u751f\u6001\u7cfb\u7edf\u65b0\u6280\u672f\u5e26\u6765\u65b0\u673a\u9047\u548c\u98ce\u9669\u3002\u5176\u4e2d\u5305\u62ec\u5c06\u9057\u7559\u5e94\u7528\u7a0b\u5e8f\u8fc1\u79fb\u5230\u4e91\u4e2d\uff0c\u5e76\u5229\u7528\u5927\u6570\u636e\uff0c\u4eba\u5de5\u667a\u80fd\u548c\u7269\u8054\u7f51\u7b49\u673a\u4f1a\u3002\u65b0\u6280\u672f\u5fc5\u987b\u5f97\u5230\u6709\u6548\u7ba1\u7406\u3002<\/li>\n\n\n\n<li>\u4e0d\u65ad\u589e\u957f\u7684\u9700\u6c42IT\u5fc5\u987b\u5728\u964d\u4f4e\u6210\u672c\u548c\u98ce\u9669\u5e76\u9075\u5b88\u6cd5\u89c4\u7684\u540c\u65f6\u66f4\u5feb\u5730\u4ea4\u4ed8\u4ea7\u54c1\u5e76\u63d0\u9ad8\u4ea7\u54c1\u8d28\u91cf\u3002<\/li>\n\n\n\n<li>\u8f6c\u53d8IT\u4ea4\u4ed8\u65b0\u7684\u4ea4\u4ed8\u8303\u5f0f\uff0c\u4f8b\u5982DevOps\uff0cAgile\u548cCI \/ CD\uff0c\u6b63\u5728\u5174\u8d77\u3002\u4e00\u4e2a\u5173\u952e\u4e3b\u9898\u662f\u4f7f\u6d3b\u52a8\u81ea\u52a8\u5316\uff0c\u5305\u62ec\u6784\u5efa\u3001\u6d4b\u8bd5\u3001\u90e8\u7f72\u548c\u76d1\u89c6\u6d3b\u52a8\u3002\u91c7\u7528\u65b0\u7684\u90e8\u7f72\u65b9\u6cd5\uff0c\u5982\u57fa\u7840\u67b6\u6784\u5373\u4ee3\u7801\uff0c\u751f\u6001\u7cfb\u7edf\u4e2d\u591a\u4f9b\u5e94\u5546\u6a21\u5f0f\u3002\u8fd9\u4e9b\u4e3b\u9898\u5982\u56fe1.1\u6240\u793a\u3002<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic3.zhimg.com\/80\/v2-f2bf23f5d0b337d18151c836db152ba2_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe1.1\u5f71\u54cdIT\u8fd0\u8425\u6a21\u578b\u7684\u4e3b\u8981\u529b\u91cf<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"111%E4%B8%BA%E4%BB%80%E4%B9%88%E4%BB%8A%E5%A4%A9%E7%9A%84IT%E6%98%8E%E5%A4%A9%E5%B0%86%E6%97%A0%E6%B3%95%E5%B7%A5%E4%BD%9C\"><\/span>1.1.1\u4e3a\u4ec0\u4e48\u4eca\u5929\u7684IT\u660e\u5929\u5c06\u65e0\u6cd5\u5de5\u4f5c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u901a\u5e38\uff0c\u7ec4\u7ec7\u7531\u4e8e\u5fd9\u4e8e\u65e5\u5e38\u8fd0\u8425\u800c\u4e0d\u8ba1\u5212\u6216\u8bbe\u8ba1\u672a\u6765\u7684\u8fd0\u8425\u6a21\u578b\u548c\u4ef7\u503c\u6d41\u3002\u76f8\u53cd\uff0c\u8bd5\u56fe\u7528\u5206\u6563\u7684\u4e3e\u63aa\u6765\u6539\u5584\u5404\u81ea\u4e3a\u8425\u7684IT\u7ba1\u7406\u80fd\u529b\u3002\u8fd9\u4e9b\u4e3e\u63aa\u901a\u5e38\u5305\u62ec\uff1a<\/p>\n\n\n\n<ul>\n<li>\u4ece\u7011\u5e03\u5f0f\u8fc7\u6e21\u5230\u654f\u6377\u4ea4\u4ed8\uff0c\u4f8b\u5982\u901a\u8fc7\u521b\u5efa\u654f\u6377\u5f85\u529e<\/li>\n\n\n\n<li>\u521b\u5efa\u56f4\u7ed5\u4ea7\u54c1\u7ec4\u7ec7\u7684DevOps\u56e2\u961f<\/li>\n\n\n\n<li>\u5b9e\u65bd\u96c6\u6210\u7684CI \/ CD\u7ba1\u9053\uff08\u81ea\u52a8\u6784\u5efa\u3001\u6d4b\u8bd5\u548c\u90e8\u7f72\uff09<\/li>\n\n\n\n<li>\u6539\u5584\u6d4b\u8bd5\u81ea\u52a8\u5316<\/li>\n\n\n\n<li>\u6539\u5584\u81ea\u52a9\u670d\u52a1\u548c\u81ea\u52a9\u529f\u80fd<\/li>\n\n\n\n<li>\u6539\u5584\u5229\u76ca\u76f8\u5173\u8005\u4e4b\u95f4\u7684\u534f\u4f5c\u548c\u6c9f\u901a<\/li>\n\n\n\n<li>\u6301\u7eed\u76d1\u63a7\u5408\u89c4\u6027<\/li>\n\n\n\n<li>\u76d1\u63a7\u5b89\u5168\u548c\u4e8b\u4ef6\u7ba1\u7406<\/li>\n\n\n\n<li>\u6539\u5584\u8f6f\u4ef6\u8d44\u4ea7\/\u8bb8\u53ef\u8bc1\u7ba1\u7406<\/li>\n\n\n\n<li>\u5347\u7ea7\u6216\u8fc1\u79fb\u5f53\u524d\u7684IT\u7ba1\u7406\u5de5\u5177<\/li>\n\n\n\n<li>\u5b9e\u65bd\u65e5\u5fd7\u76d1\u63a7\u548c\u5206\u6790<\/li>\n\n\n\n<li>\u4ece\u4e1a\u52a1\/\u6700\u7ec8\u7528\u6237\u7684\u89d2\u5ea6\u76d1\u89c6\u670d\u52a1\uff0c\u4f8b\u5982\u5e94\u7528\u7a0b\u5e8f\u6027\u80fd\u76d1\u89c6<\/li>\n\n\n\n<li>\u63d0\u9ad8\u914d\u7f6e\u7ba1\u7406\u6570\u636e\u5e93\u7684\u6570\u636e\u8d28\u91cf\uff0c\u4f8b\u5982\u901a\u8fc7\u4f7f\u7528\u53d1\u73b0\u548c\u81ea\u52a8\u6e05\u5355<\/li>\n\n\n\n<li>\u63d0\u9ad8\u6210\u672c\u900f\u660e\u5ea6\u5e76\u6839\u636e\u5b9e\u9645\u6d88\u8017\u5206\u914d\u6210\u672c<\/li>\n\n\n\n<li>\u7ba1\u7406\u4e91\u73af\u5883\uff0c\u4f8b\u5982SAAS\uff0cPAAS\u548cIAAS\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u4f46\u662f\u5982\u679c\u6ca1\u6709\u7cbe\u5fc3\u8ba1\u5212\uff0c\u4ee5\u4e0a\u8fd9\u4e9b\u4e3e\u63aa\u5c06\u65e0\u6cd5\u5e26\u6765\u9884\u671f\u7684\u6536\u76ca\u3002\u4e3a\u4e86\u5728\u65e5\u76ca\u590d\u6742\u548c\u4e92\u8054\u7684\u6570\u5b57\u751f\u6001\u7cfb\u7edf\u4e2d\u53d6\u5f97\u6210\u529f\uff0c\u7ec4\u7ec7\u9700\u8981\u91c7\u7528\u4e0d\u540c\u7684\u65b9\u6cd5\uff0c\u5982\u56fe1.2\u6240\u793a\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic1.zhimg.com\/80\/v2-95c541e9a793c2c4779105df38a9728c_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe1.2 IT\u751f\u6001\u7cfb\u7edf\u4e0d\u65ad\u589e\u957f\u7684\u9700\u6c42\u548c\u590d\u6742\u6027<\/strong><\/p>\n\n\n\n<p>\u5927\u591a\u6570IT\u7ec4\u7ec7\u90fd\u6ca1\u6709\u80fd\u529b\u5e94\u5bf9\u8fd9\u4e9b\u4e0d\u65ad\u589e\u957f\u7684\u9700\u6c42\u3002\u5982\u679c\u6ca1\u6709\u66f4\u6709\u6548\u7684IT\u6570\u5b57\u7ba1\u7406\u6a21\u578b\uff0c\u7ec4\u7ec7\u5c06\u65e0\u6cd5\u5feb\u901f\u54cd\u5e94\u673a\u4f1a\u6216\u5a01\u80c1\uff0c\u4ece\u800c\u5bfc\u81f4\u66f4\u9ad8\u7684\u6210\u672c\uff0c\u66f4\u957f\u7684\u4ea4\u4ed8\u5468\u671f\u4ee5\u53ca\u6536\u5165\u635f\u5931\u3002<\/p>\n\n\n\n<p>\u56e0\u6b64\uff0c\u4f01\u4e1a\u9700\u8981\u91c7\u7528\u4e00\u79cd\u65b0\u7684\u8fd0\u8425\u6a21\u5f0f\uff1a\u5c06IT\u96c6\u6210\uff0c\u7b80\u5316\u548c\u81ea\u52a8\u5316\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2%E3%80%81%E4%BB%80%E4%B9%88%E6%98%AFITIL_4_%E5%92%8C_IT4IT_%E6%A0%87%E5%87%86%EF%BC%9F\"><\/span>2\u3001\u4ec0\u4e48\u662fITIL 4 \u548c IT4IT \u6807\u51c6\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"21_ITIL_4\"><\/span>2.1 ITIL 4<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ITIL\u662f\u4e16\u754c\u4e0a\u4f7f\u7528\u6700\u5e7f\u6cdb\u7684IT\u670d\u52a1\u7ba1\u7406\u6846\u67b6\u3002\u65b0\u7248ITIL 4\u5305\u542b\u4e86\u65b0\u7684\u5de5\u4f5c\u65b9\u5f0f\uff0c\u5305\u62ec\u654f\u6377\uff0cDevOps\u548c\u6301\u7eed\u96c6\u6210\/\u8fde\u7eed\u90e8\u7f72\uff08CI \/ CD\uff09\uff0c\u5e76\u4fdd\u7559\u4e86ITIL\u5148\u524d\u53d1\u5c55\u7684\u6700\u4f73\u3001\u6700\u6709\u6548\u7684\u8981\u7d20\u3002\u5b83\u4f7f\u7528\u4ef7\u503c\u6d41\u65b9\u6cd5\u5bf9\u5171\u540c\u521b\u9020\u4ef7\u503c\u7684\u6d3b\u52a8\u8fdb\u884c\u5efa\u6a21\uff0c\u5e76\u5e2e\u52a9\u7ec4\u7ec7\u5e94\u5bf9\u73b0\u4ee3\u670d\u52a1\u7ba1\u7406\u6311\u6218\u3002\u5b83\u65e8\u5728\u786e\u4fdd\u7528\u4e8eIT\u652f\u6301\u670d\u52a1\u7684\u6cbb\u7406\u548c\u7ba1\u7406\u7684\u7075\u6d3b\uff0c\u534f\u8c03\u548c\u96c6\u6210\u7684\u7cfb\u7edf\u3002<\/p>\n\n\n\n<p>ITIL 4\u7684\u5173\u952e\u7ec4\u4ef6\u662f\u670d\u52a1\u4ef7\u503c\u7cfb\u7edf\uff08SVS\uff09\uff0c\u5982\u56fe2.1\u6240\u793a\u3002\u670d\u52a1\u7ba1\u7406\u7684\u56db\u4e2a\u7ef4\u5ea6\uff0c\u5982\u56fe2.2\u6240\u793a\uff1b\u670d\u52a1\u4ef7\u503c\u94fe\uff0c\u5982\u56fe2.3\u6240\u793a\u3002<\/p>\n\n\n\n<p>SVS\u4ee3\u8868\u7ec4\u7ec7\u7684\u5404\u4e2a\u7ec4\u6210\u90e8\u5206\u548c\u6d3b\u52a8\u5982\u4f55\u534f\u540c\u5de5\u4f5c\uff0c\u4ee5\u901a\u8fc7\u652f\u6301IT\u7684\u670d\u52a1\u4fc3\u8fdb\u4ef7\u503c\u521b\u9020\u3002<\/p>\n\n\n\n<p>\u4e3a\u4e86\u786e\u4fdd\u5bf9\u670d\u52a1\u7ba1\u7406\u91c7\u7528\u6574\u4f53\u65b9\u6cd5\uff0cITIL\u6982\u8ff0\u4e86\u670d\u52a1\u7ba1\u7406\u7684\u56db\u4e2a\u7ef4\u5ea6\u3002\u8fd9\u4e9b\u662f\uff1a<\/p>\n\n\n\n<ul>\n<li>\u7ec4\u7ec7\u548c\u4eba\u5458\u7ec4\u7ec7\uff1a\u9700\u8981\u4e00\u79cd\u80fd\u591f\u652f\u6301\u5176\u76ee\u6807\u4ee5\u53ca\u5458\u5de5\u961f\u4f0d\u4e2d\u9002\u5f53\u6c34\u5e73\u7684\u6280\u80fd\u548c\u80fd\u529b\u7684\u6587\u5316\u3002<\/li>\n\n\n\n<li>\u4fe1\u606f\u548c\u6280\u672f\uff1a\u5728\u4ef7\u503c\u94fe\u7684\u60c5\u5883\u4e2d\uff0c\u5305\u62ec\u670d\u52a1\u7ba1\u7406\u6240\u9700\u7684\u4fe1\u606f\u3001\u77e5\u8bc6\u548c\u6280\u672f\u3002<\/li>\n\n\n\n<li>\u5408\u4f5c\u4f19\u4f34\u548c\u4f9b\u5e94\u5546\uff1a\u6307\u7ec4\u7ec7\u4e0e\u670d\u52a1\u8bbe\u8ba1\uff0c\u90e8\u7f72\uff0c\u4ea4\u4ed8\uff0c\u652f\u6301\u548c\u6301\u7eed\u6539\u8fdb\u4e2d\u6d89\u53ca\u7684\u5176\u4ed6\u7ec4\u7ec7\u7684\u5173\u7cfb\u3002<\/li>\n\n\n\n<li>\u4ef7\u503c\u6d41\u548c\u6d41\u7a0b\uff1a\u7ec4\u7ec7\u7684\u5404\u4e2a\u90e8\u95e8\u5982\u4f55\u534f\u540c\u5de5\u4f5c\uff0c\u4ee5\u901a\u8fc7\u4ea7\u54c1\u548c\u670d\u52a1\u521b\u9020\u4ef7\u503c\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u5fc5\u987b\u8003\u8651\u6240\u6709\u56db\u4e2a\u65b9\u9762\uff0c\u4ee5\u4f7f\u670d\u52a1\u4ef7\u503c\u94fe\u4fdd\u6301\u5e73\u8861\u548c\u6709\u6548\u3002\u670d\u52a1\u4ef7\u503c\u94fe\u4e3a\u4ece\u9700\u6c42\u5230\u4ef7\u503c\u7684\u901a\u7528\u7aef\u5230\u7aef\u4ef7\u503c\u94fe\u5efa\u6a21\u3002\u670d\u52a1\u4ef7\u503c\u94fe\u7684\u7075\u6d3b\u6027\u4f7f\u7ec4\u7ec7\u53ef\u4ee5\u6709\u6548\u5730\u5bf9\u9700\u6c42\u53d8\u5316\u505a\u51fa\u53cd\u5e94\u3002<\/p>\n\n\n\n<p>\u4e0a\u6d77\u4fe1\u606f\u5316\u57f9\u8bad\u4e2d\u5fc3SITC\u81ea2003\u5e74\u7387\u5148\u5c06ITIL\u56fd\u9645\u8ba4\u8bc1\u5f15\u5165\u56fd\u5185<a href=\"https:\/\/link.zhihu.com\/?target=http%3A\/\/www.sitc.net.cn\/courseinfo_5_1.html\" target=\"_blank\" rel=\"noreferrer noopener\">ITIL4<\/a>\u5b98\u65b9\u6388\u6743\u57f9\u8bad\u673a\u6784\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic1.zhimg.com\/80\/v2-93a0371cd0fb495127f4fa4094b44668_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe2.1\u670d\u52a1\u4ef7\u503c\u4f53\u7cfb<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic3.zhimg.com\/80\/v2-1fd7adfc4fb5d7ddf005297e8662013e_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe2.2\u670d\u52a1\u7ba1\u7406\u7684\u56db\u4e2a\u7ef4\u5ea6<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic2.zhimg.com\/80\/v2-2ee446cafd9a6d3ece26370f27de7379_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe2.3\u670d\u52a1\u4ef7\u503c\u94fe<\/strong><\/p>\n\n\n\n<p>\u4ef7\u503c\u94fe\u6d3b\u52a8\u901a\u8fc7\u7ba1\u7406\u5b9e\u8df5\u6765\u5b9e\u73b0\u3002\u88682.1\u4e2d\u5217\u51fa\u4e86ITIL\u4e2d\u768434\u79cd\u5b9e\u8df5\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic4.zhimg.com\/80\/v2-5c6464799e1bb7ca8fe49687562e0dcb_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"22_IT4IT_%E6%A0%87%E5%87%86\"><\/span>2.2 IT4IT \u6807\u51c6<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>IT4IT\u6807\u51c6\u662f\u7528\u4e8e\u7ba1\u7406\u6570\u5b57\u4f01\u4e1a\u7684\u53c2\u8003\u4f53\u7cfb\u7ed3\u6784\u3002\u5b83\u4f7f\u7528\u4ef7\u503c\u94fe\u65b9\u6cd5\u5bf9IT\u529f\u80fd\u8fdb\u884c\u5efa\u6a21\uff0c\u5e76\u786e\u5b9a\u6709\u52a9\u4e8e\u4e1a\u52a1\u7ade\u4e89\u529b\u7684\u6d3b\u52a8\u3002\u5176\u76ee\u6807\u5305\u62ec\uff1a<\/p>\n\n\n\n<ul>\n<li>\u63d0\u4f9b\u7528\u4e8e\u7ba1\u7406IT\u7684\u529f\u80fd\uff0c\u4ece\u800c\u5b9e\u73b0\u6574\u4e2a\u4ef7\u503c\u94fe\u66f4\u597d\u3001\u66f4\u5feb\u3001\u66f4\u4fbf\u5b9c\u3001\u98ce\u9669\u66f4\u4f4e\u7684\u5de5\u4f5c\u65b9\u5f0f<\/li>\n\n\n\n<li>\u63d0\u4f9b\u6709\u5173\u4f7f\u7528\u901a\u7528\u670d\u52a1\u6a21\u578b\u4e3b\u5e72\u96c6\u6210\u548c\u81ea\u52a8\u5316IT\u4ef7\u503c\u94fe\u7684\u6307\u5357<\/li>\n\n\n\n<li>\u5b9a\u4e49\u7528\u4e8eIT\u7ba1\u7406\u7684\u901a\u7528\u4fe1\u606f\u6a21\u578b<\/li>\n\n\n\n<li>\u652f\u6301\u7531\u6570\u5b57\u7ecf\u6d4e\u9a71\u52a8\u7684\u73b0\u5b9e\u7528\u4f8b\uff0c\u4f8b\u5982\u4e91\u91c7\u8d2d\uff0c\u654f\u6377\uff0cDevOps\u548c\u670d\u52a1\u4ee3\u7406<\/li>\n\n\n\n<li>\u901a\u8fc7\u805a\u7126\u4e8e\u5b9e\u65bd\u671f\u95f4\u7684\u6570\u636e\uff0c\u62e5\u62b1\u73b0\u6709\u8fc7\u7a0b\u7684\u6846\u67b6\u548c\u65b9\u6cd5\uff0c\u5982ITIL\uff0cCOBIT\uff0cSAFe\u89c4\u6a21\u5316\u654f\u6377\uff0cSCRUM\uff0c\u548cTOGAF \u00ae\uff1a\u7279\u522b\u662f\u6307\u5b9a\u6574\u4e2a\u503c\u94fe\u4e0a\u7684\u4fe1\u606f\u6a21\u578b<\/li>\n\n\n\n<li>\u72ec\u7acb\u4e8e\u884c\u4e1a\uff0c\u80fd\u591f\u4e3a\u6bcf\u4e2a\u7ec4\u7ec7\u89e3\u51b3\u76f8\u540c\u7684\u95ee\u9898<\/li>\n\n\n\n<li>\u9002\u7528\u4e8e\u73b0\u6709\u7ec4\u7ec7\u5e76\u9002\u5e94\u672a\u6765\u7684IT\u8303\u5f0f\u3002<\/li>\n\n\n\n<li>\u4e0a\u6d77\u4fe1\u606f\u5316\u57f9\u8bad\u4e2d\u5fc3SITC\u81ea2003\u5e74\u7387\u5148\u5c06ITIL\u56fd\u9645\u8ba4\u8bc1\u5f15\u5165\u56fd\u5185\uff0c\u4e5f\u4f5c\u4e3a\u5168\u56fd\u7b2c\u4e00\u5bb6\u83b7\u5f97IT4IT\u5b98\u65b9\u6388\u6743\uff0c\u662f\u56fd\u5185\u552f\u4e00\u4e00\u5bb6\u540c\u65f6\u5177\u5907<a href=\"https:\/\/link.zhihu.com\/?target=http%3A\/\/www.sitc.net.cn\/courseinfo_5_1.html\" target=\"_blank\" rel=\"noreferrer noopener\">ITIL4<\/a>\u548c<a href=\"https:\/\/link.zhihu.com\/?target=http%3A\/\/www.sitc.net.cn\/courseinfo_7_29.html\" target=\"_blank\" rel=\"noreferrer noopener\">IT4IT<\/a>\u8d44\u8d28\u7684\u5b98\u65b9\u6388\u6743\u57f9\u8bad\u673a\u6784\u3002<\/li>\n<\/ul>\n\n\n\n<p>ITIL\u548cIT4IT\u6807\u51c6\u5bf9\u4ef7\u503c\u94fe\u7684\u5173\u6ce8\u7a0b\u5ea6\u76f8\u5f53\u3002ITIL\u8c08\u7684\u662f\u670d\u52a1\u4ef7\u503c\u94fe\uff0c\u800cIT4IT\u6807\u51c6\u4f7f\u7528IT\u4ef7\u503c\u94fe\u3002<\/p>\n\n\n\n<p><strong>IT4IT\u5b9a\u4e49\uff1aIT\u4ef7\u503c\u94fe<\/strong>&nbsp;IT\u4e1a\u52a1\u529f\u80fd\u7684\u8fd0\u8425\u6a21\u578b\u3002\u5b83\u5305\u62ec\u4e0e\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u751f\u4ea7\u6216\u4ea4\u4ed8\u6709\u5173\u7684\u4e3b\u8981\u6d3b\u52a8\uff0c\u4e5f\u5305\u62ec\u4f7f\u4e3b\u8981\u6d3b\u52a8\u66f4\u52a0\u6709\u6548\u7684\u8f85\u52a9\u6d3b\u52a8\u3002<\/p>\n\n\n\n<p>IT2.4IT\u4ef7\u503c\u94fe\u5982\u56fe2.4\u6240\u793a\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic3.zhimg.com\/80\/v2-34692fc1437ea1a74a40ca9806ca3a2e_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe2.4 IT\u4ef7\u503c\u94fe<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"221%E5%9B%9B%E4%B8%AA%E4%BB%B7%E5%80%BC%E6%B5%81\"><\/span><strong>2.2.1\u56db\u4e2a\u4ef7\u503c\u6d41<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ITIL\u548cIT4IT\u4f7f\u7528\u7684\u201c\u4ef7\u503c\u6d41\u201d\u5b9a\u4e49\u7565\u6709\u4e0d\u540c\u3002<\/p>\n\n\n\n<p><strong>ITIL\u5b9a\u4e49\uff1a\u4ef7\u503c\u6d41<\/strong>&nbsp;\u4f01\u4e1a\u7528\u4e8e\u521b\u5efa\u548c\u5411\u670d\u52a1\u6d88\u8d39\u8005\u63d0\u4f9b\u4ea7\u54c1\u548c\u670d\u52a1\u7684\u4e00\u7cfb\u5217\u6b65\u9aa4\u3002\u4ef7\u503c\u6d41\u6d89\u53ca\u591a\u4e2a\u4ef7\u503c\u94fe\u6d3b\u52a8\uff0c\u5e76\u53d7\u5230\u591a\u79cd\u5b9e\u8df5\u7684\u652f\u6301\u3002<\/p>\n\n\n\n<p>ITIL\u4e2d\u63cf\u8ff0\u7684\u4ef7\u503c\u6d41\u793a\u4f8b\u5305\u62ec\uff1a<\/p>\n\n\n\n<ul>\n<li>\u5904\u7406\u5bf9\u65b0\u7684\u6216\u5f53\u524d\u7684\u670d\u52a1\u6216\u4ea7\u54c1\u7684\u9700\u6c42<\/li>\n\n\n\n<li>\u5904\u7406\u6765\u81ea\u7528\u6237\u7684\u670d\u52a1\u8bf7\u6c42<\/li>\n\n\n\n<li>\u89e3\u51b3\u4e8b\u4ef6<\/li>\n\n\n\n<li>\u5206\u6790\u548c\u89e3\u51b3\u53cd\u9988<\/li>\n\n\n\n<li>\u7531\u4e8e\u6280\u672f\u751f\u547d\u5468\u671f\u7ba1\u7406\u4e8b\u4ef6\uff08\u4f8b\u5982\u5bff\u547d\u7ec8\u6b62\/\u652f\u6301\uff09\u800c\u66f4\u65b0\u4ea7\u54c1\u3002<\/li>\n\n\n\n<li>\u4e0a\u6d77\u4fe1\u606f\u5316\u57f9\u8bad\u4e2d\u5fc3SITC\u81ea2003\u5e74\u7387\u5148\u5c06ITIL\u56fd\u9645\u8ba4\u8bc1\u5f15\u5165\u56fd\u5185\uff0c\u4e5f\u4f5c\u4e3a\u5168\u56fd\u7b2c\u4e00\u5bb6\u83b7\u5f97IT4IT\u5b98\u65b9\u6388\u6743\uff0c\u662f\u56fd\u5185\u552f\u4e00\u4e00\u5bb6\u540c\u65f6\u5177\u5907<a href=\"https:\/\/link.zhihu.com\/?target=http%3A\/\/www.sitc.net.cn\/courseinfo_5_1.html\" target=\"_blank\" rel=\"noreferrer noopener\">ITIL4<\/a>\u548c<a href=\"https:\/\/link.zhihu.com\/?target=http%3A\/\/www.sitc.net.cn\/courseinfo_7_29.html\" target=\"_blank\" rel=\"noreferrer noopener\">IT4IT<\/a>\u8d44\u8d28\u7684\u5b98\u65b9\u6388\u6743\u57f9\u8bad\u673a\u6784\u3002<\/li>\n<\/ul>\n\n\n\n<p><strong>IT4IT\u5b9a\u4e49\uff1a\u4ef7\u503c\u6d41<\/strong>&nbsp;\u5bf9IT\u4ef7\u503c\u94fe\u4e2d\u67d0\u4e2a\u79bb\u6563\u533a\u57df\u7684\u5173\u952e\u6d3b\u52a8\u7684\u63cf\u8ff0\uff0c\u968f\u7740\u670d\u52a1\u7684\u6574\u4e2a\u751f\u547d\u5468\u671f\u7684\u53d1\u5c55\uff0c\u4f1a\u5728\u5176\u4e2d\u521b\u5efa\u6216\u6dfb\u52a0\u4e00\u4e9b\u51c0\u503c\u5355\u4f4d\u3002\u6bcf\u4e2a\u4ef7\u503c\u6d41\u90fd\u5c01\u88c5\u4e86\u7ba1\u7406\u670d\u52a1\/\u4ea7\u54c1\u751f\u547d\u5468\u671f\u5404\u65b9\u9762\u6240\u5fc5\u9700\u7684\u529f\u80fd\u3002\u4e0a\u6d77\u4fe1\u606f\u5316\u57f9\u8bad\u4e2d\u5fc3SITC\u81ea2003\u5e74\u7387\u5148\u5c06ITIL\u56fd\u9645\u8ba4\u8bc1\u5f15\u5165\u56fd\u5185\uff0c\u662f\u56fd\u5185\u552f\u4e00\u4e00\u5bb6\u540c\u65f6\u5177\u5907<a href=\"https:\/\/link.zhihu.com\/?target=http%3A\/\/www.sitc.net.cn\/courseinfo_5_1.html\" target=\"_blank\" rel=\"noreferrer noopener\">ITIL4<\/a>\u548c<a href=\"https:\/\/link.zhihu.com\/?target=http%3A\/\/www.sitc.net.cn\/courseinfo_7_29.html\" target=\"_blank\" rel=\"noreferrer noopener\">IT4IT<\/a>\u8d44\u8d28\u7684\u5b98\u65b9\u6388\u6743\u57f9\u8bad\u673a\u6784\u3002<\/p>\n\n\n\n<p>IT\u4ef7\u503c\u94fe\u5177\u6709\u56db\u4e2a\u4ef7\u503c\u6d41\uff0c\u6982\u8ff0\u4e86\u5982\u4f55\u5728\u4ea7\u54c1\u6216\u670d\u52a1\u751f\u547d\u5468\u671f\u7684\u6bcf\u4e2a\u9636\u6bb5\u589e\u52a0\u4ef7\u503c\u3002\u4ed6\u4eec\u662f\uff1a<\/p>\n\n\n\n<ul>\n<li>\u7b56\u7565\u5230\u7ec4\u5408\uff1a\u5b9a\u4e49\u5e73\u8861\u548c\u4ee3\u7406\u6295\u8d44\u7ec4\u5408\u7684\u7b56\u7565\u3002<\/li>\n\n\n\n<li>\u9700\u6c42\u5230\u90e8\u7f72\uff1a\u8003\u8651\u6bcf\u9879\u9700\u6c42\u7684\u4f18\u5148\u7ea7\u6392\u5e8f\u4ee5\u6784\u5efa\u6700\u4f73\u670d\u52a1\u5e76\u8fdb\u884c\u90e8\u7f72\u3002<\/li>\n\n\n\n<li>\u8bf7\u6c42\u5230\u5b9e\u73b0\uff1a\u901a\u8fc7\u7b80\u5316\u5b9e\u73b0\u8fc7\u7a0b\u6765\u5904\u7406\u6bcf\u4e2a\u8bf7\u6c42\u3002<\/li>\n\n\n\n<li>\u68c0\u6d4b\u5230\u66f4\u6b63\uff1a\u5bfb\u6c42\u68c0\u6d4b\u5230\u7684\u95ee\u9898\u5e76\u5728\u5f71\u54cd\u7528\u6237\u4e4b\u524d\u8fdb\u884c\u66f4\u6b63\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u6bcf\u4e2a\u4ef7\u503c\u6d41\u90fd\u96c6\u4e2d\u5728\u670d\u52a1\u6a21\u578b\u4e3b\u5e72\u7684\u5173\u952e\u65b9\u9762\u3002\u529f\u80fd\u7ec4\u4ef6\u5b9a\u4e49\u4e86\u81ea\u52a8\u5316\u548c\u542f\u7528\u670d\u52a1\u7ba1\u7406\u6d3b\u52a8\u6240\u9700\u7684\u6784\u5efa\u5757\u6216\u529f\u80fd\u3002<\/p>\n\n\n\n<p><strong>IT4IT\u5b9a\u4e49\uff1a\u670d\u52a1\u6a21\u578b\u4e3b\u5e72<\/strong>&nbsp;IT4IT\u6807\u51c6\u4e2d\u7684\u4e00\u4e2a\u6838\u5fc3\u5143\u7d20\uff0c\u7531\u5b9a\u4e49\u4ea7\u54c1\u548c\u670d\u52a1\u7684\u5173\u952e\u6570\u636e\u5bf9\u8c61\u7ec4\u6210\uff0c\u5305\u62ec\u84dd\u56fe\u3001\u670d\u52a1\u76ee\u5f55\u3001\u4ea7\u54c1\u4f9b\u5e94\u4ee5\u53ca\u4ea7\u54c1\u548c\u670d\u52a1\u3002<\/p>\n\n\n\n<p><strong>\u529f\u80fd\u7ec4\u4ef6<\/strong>&nbsp;\u5728\u4efb\u4f55IT\u7ec4\u7ec7\u4e2d\u90fd\u5fc5\u987b\u5b58\u5728\u7684\u903b\u8f91\u7cfb\u7edf\uff0c\u4ee5\u63d0\u4f9b\u7279\u5b9a\u7684\u7ba1\u7406\u529f\u80fd\u6765\u652f\u6301\u6267\u884cIT\u7ba1\u7406\u6d3b\u52a8\u7684IT\u5458\u5de5\u3002\u529f\u80fd\u7ec4\u4ef6\u7ba1\u7406\u7279\u5b9a\u7684IT\u7ba1\u7406\u6570\u636e\uff0c\u5e76\u5b9a\u4e49\u4e86\u4f5c\u4e3a\u6570\u636e\u5bf9\u8c61\u7684\u8f93\u5165\u548c\u8f93\u51fa\u3002<\/p>\n\n\n\n<p>\u5982\u56fe2.5\u6240\u793a\uff0c\u8fd9\u56db\u4e2a\u4ef7\u503c\u6d41\u5bf9\u4e8e\u5e2e\u52a9IT\u529f\u80fd\u63a7\u5236\u670d\u52a1\u6a21\u578b\u5728\u5176\u751f\u547d\u5468\u671f\u4e2d\u7684\u524d\u8fdb\u81f3\u5173\u91cd\u8981\u3002\u56fe2.6\u663e\u793a\u4e86\u56db\u4e2a\u503c\u6d41\u5982\u4f55\u4e92\u8fde\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic4.zhimg.com\/80\/v2-620652c6bdebf49f5a514260b9de7ab3_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe2.5 IT4IT\u4ef7\u503c\u6d41<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2211%E7%AD%96%E7%95%A5%E5%88%B0%E7%BB%84%E5%90%88\"><\/span>2.2.1.1\u7b56\u7565\u5230\u7ec4\u5408<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u8fd9\u79cd\u4ef7\u503c\u6d41\u4e3aIT\u7ec4\u7ec7\u63d0\u4f9b\u4e86\u6700\u4f73\u7684\u6846\u67b6\uff0c\u4ee5\u8fde\u63a5\u7ba1\u7406\u670d\u52a1\u7ec4\u5408\u6240\u6d89\u53ca\u7684\u529f\u80fd\u3002\u5b83\u7684\u6d3b\u52a8\u5305\u62ec\u6355\u83b7\u5bf9IT\u670d\u52a1\u7684\u9700\u6c42\uff0c\u786e\u5b9a\u6295\u8d44\u7684\u4f18\u5148\u7ea7\u548c\u9884\u6d4b\u4ee5\u53ca\u7ba1\u7406\u6295\u8d44\u7ec4\u5408\u548c\u9879\u76ee\u3002\u8fd9\u4e9b\u6d3b\u52a8\u9700\u8981\u4e00\u81f4\u4e14\u900f\u660e\u7684\u6570\u636e\uff0c\u4ee5\u4fdd\u6301\u4e1a\u52a1\u6218\u7565\u4e0eIT\u4ea7\u54c1\u7ec4\u5408\u4e4b\u95f4\u7684\u4e00\u81f4\u6027\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2212%E9%9C%80%E6%B1%82%E5%88%B0%E9%83%A8%E7%BD%B2\"><\/span><strong>2.2.1.2\u9700\u6c42\u5230\u90e8\u7f72<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6b64\u4ef7\u503c\u6d41\u4e0e\u7f16\u6392\u670d\u52a1\u66f4\u6539\u6709\u5173\u3002\u5b83\u6db5\u76d6\u4e86\u89c4\u5212\uff0c\u8bbe\u8ba1\uff0c\u7f16\u7801\uff0c\u96c6\u6210\u548c\u6d4b\u8bd5\u65b0\u7248\u672c\u3002\u8be5\u4ef7\u503c\u6d41\u901a\u5e38\u5305\u62ec\u7ba1\u7406\u654f\u6377\u79ef\u538b\u5de5\u4ef6\uff0c\u6e90\u4ee3\u7801\uff0cCI \/ CD\u7ba1\u9053\u548c\u6d4b\u8bd5\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2213%E8%AF%B7%E6%B1%82%E5%88%B0%E5%B1%A5%E8%A1%8C\"><\/span><strong>2.2.1.3\u8bf7\u6c42\u5230\u5c65\u884c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6b64\u4ef7\u503c\u6d41\u6d89\u53ca\u6ee1\u8db3\u6765\u81ea\u6807\u51c6\u76ee\u5f55\uff08\u4f8b\u5982\u7f51\u4e0a\u5546\u5e97\uff09\u7684\u6807\u51c6\u548c\u53ef\u91cd\u590d\u8bf7\u6c42\uff0c\u6216\u901a\u8fc7\u5e94\u7528\u7a0b\u5e8f\u7f16\u7a0b\u63a5\u53e3\u76f4\u63a5\u4f7f\u7528\u670d\u52a1\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2214%E6%A3%80%E6%B5%8B%E5%88%B0%E7%BA%A0%E6%AD%A3\"><\/span><strong>2.2.1.4\u68c0\u6d4b\u5230\u7ea0\u6b63<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6b64\u4ef7\u503c\u6d41\u65e8\u5728\u901a\u8fc7\u76d1\u89c6\u670d\u52a1\u5e76\u5728\u5ba2\u6237\u53d7\u5230\u5f71\u54cd\u4e4b\u524d\u4e3b\u52a8\u89e3\u51b3\u95ee\u9898\u6765\u786e\u4fdd\u8fde\u7eed\u8fd0\u8425\u3002<\/p>\n\n\n\n<p>\u56fe2.6\u7a81\u51fa\u663e\u793a\u4e86IT4IT\u6807\u51c6\u5bf9\u6574\u4e2aIT\u4ef7\u503c\u94fe\u7684\u5173\u6ce8\uff0c\u5b83\u5305\u542bIT\u529f\u80fd\u4e2d\u6700\u91cd\u8981\u7684\u529f\u80fd\u7ec4\u4ef6\u3002\u5b9e\u65bdIT4IT\u6807\u51c6\u9700\u8981\u4ed4\u7ec6\u9009\u62e9\u652f\u6301\u5df2\u8bc6\u522b\u63a5\u53e3\u5e76\u542f\u7528\u8de8\u4ef7\u503c\u6d41\u7684\u7aef\u5230\u7aef\u5de5\u4f5c\u6d41\u7684IT\u7ba1\u7406\u5de5\u5177\u3002<\/p>\n\n\n\n<p>\u56fe2.7\u7a81\u51fa\u663e\u793a\u4e86\u56f4\u7ed5\u670d\u52a1\u6a21\u578b\u4e3b\u5e72\u7ec4\u7ec7\u7684\u5173\u952e\u6570\u636e\u5bf9\u8c61\u3002\u4ed6\u4eec\u5b58\u50a8\u6709\u5173\u6574\u4e2a\u670d\u52a1\u751f\u547d\u5468\u671f\u4e2d\u6bcf\u4e2a\u670d\u52a1\u7684\u6570\u636e\uff0c\u5e76\u521b\u5efa\u548c\u7ef4\u62a4\u6574\u4e2a\u4ef7\u503c\u94fe\u4e2d\u5173\u952e\u4fe1\u606f\u548c\u51b3\u7b56\u7684\u53ef\u8ffd\u6eaf\u6027\u3002\u6570\u636e\u4e4b\u95f4\u7684\u4e00\u81f4\u94fe\u63a5\u4f7f\u7ec4\u7ec7\u53ef\u4ee5\u63a7\u5236\u4e0e\u670d\u52a1\u7ba1\u7406\u76f8\u5173\u7684\u6210\u672c\u3001\u98ce\u9669\u548c\u4ef7\u503c\u3002<\/p>\n\n\n\n<p>\u4ef7\u503c\u6d41\u7531\u9700\u6c42\u89e6\u53d1\uff0c\u5e76\u4ee5\u4ef7\u503c\u4e3a\u7ec8\u70b9\uff1b\u4ef7\u503c\u6d41\u7684\u76ee\u6807\u662f\u5c06\u9700\u6c42\u8f6c\u5316\u4e3a\u4ef7\u503c\u3002\u8fd9\u4e9b\u57fa\u672c\u89c4\u5219\u7531ITIL\u548cIT4IT\u63d0\u51fa\u3002\u5c3d\u7ba1\u672f\u8bed\u6709\u6240\u4e0d\u540c\uff0c\u4f46\u4e24\u4e2a\u6a21\u578b\u53ef\u4ee5\u6709\u6548\u5730\u4e00\u8d77\u4f7f\u7528\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic1.zhimg.com\/80\/v2-4b77ae9df9e18ca624fae982d6f88f5c_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe2.6 IT4IT\u53c2\u8003\u67b6\u6784\uff0c\u7b2c1\u5c42<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic1.zhimg.com\/80\/v2-c42201385f7ea1e11529821401ceaa10_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe2.7\u542f\u7528\u900f\u660e\u6027\u548c\u53ef\u8ffd\u6eaf\u6027\u7684\u6570\u636e\u94fe\u63a5<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_%E7%BB%9F%E4%B8%80%E7%9A%84IT%E7%AE%A1%E7%90%86%E6%A8%A1%E5%9E%8B%EF%BC%9A%E6%98%A0%E5%B0%84ITIL_4%E5%92%8CIT4IT\"><\/span>3 \u7edf\u4e00\u7684IT\u7ba1\u7406\u6a21\u578b\uff1a\u6620\u5c04ITIL 4\u548cIT4IT<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>ITIL 4\u548cIT4IT\u662f\u4e92\u8865\u7684\u3002\u5b83\u4eec\u53ef\u7528\u4e8e\u521b\u5efa\u5c06IT\u96c6\u4e2d\u5728\u6570\u5b57\u7ec4\u7ec7\u4e2d\u7684\u8fd0\u8425\u6a21\u578b\u3002\u8be5\u8fd0\u8425\u6a21\u578b\u5c06\u6db5\u76d6\u7ba1\u7406\u6570\u5b57\u670d\u52a1\u7684\u7aef\u5230\u7aef\u751f\u547d\u5468\u671f\u6240\u9700\u7684IT\u7ba1\u7406\u529f\u80fd\u548c\u6784\u5efa\u5757\u3002<\/p>\n\n\n\n<p>\u56fe3.1\u6982\u8ff0\u4e86\u5982\u4f55\u4f7f\u7528ITIL\u548cIT4IT\u6784\u5efa\u96c6\u6210\u7684IT\u8fd0\u8425\u6a21\u578b\u3002ITIL4 \u5efa\u8bae\u4e86\u65b0\u7684\u5de5\u4f5c\u5b9e\u8df5\u548c\u5de5\u4f5c\u65b9\u5f0f\uff0cIT4IT\u63d0\u4f9b\u81ea\u52a8\u5316\u7aef\u5230\u7aef\u5de5\u4f5c\u6d41\u7a0b\uff0c\u542f\u7528\u6d41\u7a0b\u5e76\u63d0\u4f9b\u900f\u660e\u5ea6\u548c\u53ef\u8ffd\u6eaf\u6027\u6240\u9700\u7684\u4fe1\u606f\u6d41\u548c\u7cfb\u7edf\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic4.zhimg.com\/80\/v2-8828f582adf0d57c77f2be0c3ce2d5a7_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe3.1\u7ec4\u5408ITIL\u548cIT4IT\u4ee5\u5efa\u7acbIT\u8fd0\u8425\u6a21\u578b<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"31_ITIL%E4%BB%B7%E5%80%BC%E9%93%BE%E6%B4%BB%E5%8A%A8%E5%92%8CIT4IT%E4%BB%B7%E5%80%BC%E6%B5%81\"><\/span>3.1 ITIL\u4ef7\u503c\u94fe\u6d3b\u52a8\u548cIT4IT\u4ef7\u503c\u6d41<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>IT4IT\u7684\u4ef7\u503c\u6d41\u53ef\u4ee5\u6620\u5c04\u5230ITIL\u4ef7\u503c\u94fe\u6d3b\u52a8\uff0c\u5982\u56fe3.2\u6240\u793a\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic1.zhimg.com\/80\/v2-97f3a3a27b9e68b2bdcd4c3c74881ed4_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe3.2 ITIL\u4ef7\u503c\u94fe\u6d3b\u52a8\u548cIT4IT\u4ef7\u503c\u6d41\u3002<\/strong><\/p>\n\n\n\n<p>\u4f8b\u5982\uff0c\u53c2\u4e0e\u4ef7\u503c\u94fe\u6d3b\u52a8\u5305\u62ec\u4e0e\u5229\u76ca\u76f8\u5173\u8005\u7684\u6240\u6709\u4e92\u52a8\u3002IT4IT\u6807\u51c6\u5b9a\u4e49\u4e86\u56db\u4e2a\u4ef7\u503c\u6d41\uff0c\u5982\u88683.1\u6240\u793a\uff0c\u6bcf\u4e2a\u4ef7\u503c\u6d41\u90fd\u5177\u6709\u4e0e\u5229\u76ca\u76f8\u5173\u8005\u548c\u7528\u6237\u7684\u51e0\u4e2a\u5173\u952e\u4ea4\u4e92\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic2.zhimg.com\/80\/v2-cb1272052fec1f0f7bbf0ab6807c0ccd_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u88683.1 IT4IT\u4ef7\u503c\u6d41\u4e0e\u53c2\u4e0e\u4ef7\u503c\u94fe\u6d3b\u52a8\u7684\u76f8\u4e92\u4f5c\u7528<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"32_ITIL%E5%AE%9E%E8%B7%B5%E5%92%8CIT4IT%E4%BB%B7%E5%80%BC%E6%B5%81\"><\/span>3.2 ITIL\u5b9e\u8df5\u548cIT4IT\u4ef7\u503c\u6d41<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ITIL4\u768434\u4e2a\u7ba1\u7406\u5b9e\u8df5\u5bf9\u4e8e\u56db\u4e2aIT4IT\u4ef7\u503c\u6d41\u8d77\u5230\u652f\u6491\u4f5c\u7528\uff0c\u5e76\u53ef\u4ee5\u9488\u5bf9\u5b83\u4eec\u8fdb\u884c\u7ed8\u5236\uff0c\u5982\u56fe3.3\u6240\u793a\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic4.zhimg.com\/80\/v2-c96f006b38ae2bb52139b45c410be39b_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe3.3\u53ef\u89c6\u5316\u7684ITIL\u5b9e\u8df5\u5230IT4IT\u4ef7\u503c\u6d41\u7684\u4e3b\u8981\u6620\u5c04<\/strong><\/p>\n\n\n\n<p>\u88683.2\u5c06IT4IT\u4ef7\u503c\u6d41\u53ca\u5176\u529f\u80fd\u7ec4\u4ef6\u6620\u5c04\u5230ITIL\u5b9e\u8df5\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic4.zhimg.com\/80\/v2-a25067f5fe12e6334c76f20f80d9460b_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_%E4%BD%BF%E7%94%A8ITIL%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E6%A8%A1%E5%9E%8B%E5%BC%80%E5%8F%91%E8%BF%90%E8%90%A5%E6%A8%A1%E5%9E%8B\"><\/span>4 \u4f7f\u7528ITIL\u6301\u7eed\u6539\u8fdb\u6a21\u578b\u5f00\u53d1\u8fd0\u8425\u6a21\u578b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>ITIL\u63d0\u4f9b\u4e86\u4e00\u4e2a\u6301\u7eed\u6539\u8fdb\u7684\u901a\u7528\u6a21\u578b\uff0c\u5982\u56fe4.1\u6240\u793a\uff0c\u5b83\u53ef\u4ee5\u652f\u6301\u57fa\u4e8eITIL\u548cIT4IT\u6807\u51c6\u7684\u64cd\u4f5c\u6a21\u578b\u7684\u5f00\u53d1\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/pic2.zhimg.com\/80\/v2-733a4b44876d42adb990a8393d16363d_720w.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>\u56fe4.1 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class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>IT\u7ec4\u7ec7\u9762\u4e34\u7740\u7ba1\u7406\u6570\u5b57\u751f\u6001\u7cfb\u7edf\u7684\u6311\u6218\uff0c\u8be5\u6570\u5b57\u751f\u6001\u7cfb\u7edf\u5305\u62ec\u5feb\u901f\u53d8\u5316\u7684\u6df7\u5408\u73af\u5883\u4ee5\u53ca\u8d8a\u6765\u8d8a\u591a\u7684\u670d\u52a1\u3001\u7ec4\u4ef6\u548c\u4f9b\u5e94\u5546\u3002\u4e3a\u4e86\u5e94\u5bf9\u8fd9\u4e9b\u6311\u6218\uff0c\u7ec4\u7ec7\u6b63\u5728\u5236\u5b9a\u8bb8\u591a\u5206\u6563\u7684\u8ba1\u5212\uff0c\u4ee5\u6539\u5584\u548c\u8f6c\u53d8IT\u529f\u80fd\u3002\u5176\u4e2d\u5305\u62ec\u4ecb\u7ecd\u65b0\u7684\u5de5\u4f5c\u65b9\u5f0f\uff08\u654f\u6377\uff0cDevOps\uff0cCI \/ CD\uff09\u548c\u4f7f\u5176IT\u5de5\u5177\u73af\u5883\u66f4\u52a0\u73b0\u4ee3\u5316\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"715\" src=\"http:\/\/viplao.com\/wp-content\/uploads\/2023\/07\/image-15-1024x715.png\" alt=\"\" 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href=\"https:\/\/max.book118.com\/html\/2017\/0307\/94605287.shtm\">https:\/\/max.book118.com\/html\/2017\/0307\/94605287.shtm<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT\u5f53\u524d\u7684\u8fd0\u8425\u6a21\u5f0f\u5728\u53d7\u5230\u6311\u6218\u3002IT\u7684\u590d\u6742\u6027\u548c\u53d8\u5316\u7387\u7684\u589e\u957f\u66b4\u9732\u4e86\u5f53\u524d\u5de5\u4f5c\u65b9\u5f0f\u7684\u5c40\u9650\u6027\u3002\u5728\u5f53\u4eca\u7684\u73af\u5883\u4e2d\uff0c&hellip; <a href=\"http:\/\/viplao.com\/index.php\/2023\/07\/22\/%e6%95%b0%e5%ad%97%e5%8c%96%e8%bd%ac%e5%9e%8b-it%e8%bf%90%e8%90%a5%e4%b8%ba%e4%bb%80%e4%b9%88%e6%94%b9%e5%8f%98%e5%be%88%e9%87%8d%e8%a6%81\/\" class=\"more-link read-more\" rel=\"bookmark\">\u7ee7\u7eed\u9605\u8bfb <span class=\"screen-reader-text\">\u6570\u5b57\u5316\u8f6c\u578b-IT\u8fd0\u8425\u4e3a\u4ec0\u4e48\u6539\u53d8\u5f88\u91cd\u8981<\/span><i class=\"fa fa-arrow-right\"><\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[10],"views":584,"_links":{"self":[{"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/posts\/2203"}],"collection":[{"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/comments?post=2203"}],"version-history":[{"count":3,"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/posts\/2203\/revisions"}],"predecessor-version":[{"id":2207,"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/posts\/2203\/revisions\/2207"}],"wp:attachment":[{"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/media?parent=2203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/categories?post=2203"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/viplao.com\/index.php\/wp-json\/wp\/v2\/tags?post=2203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}