{"id":1648,"date":"2023-04-30T16:44:39","date_gmt":"2023-04-30T08:44:39","guid":{"rendered":"http:\/\/viplao.com\/?p=1648"},"modified":"2023-04-30T16:44:42","modified_gmt":"2023-04-30T08:44:42","slug":"itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7","status":"publish","type":"post","link":"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/","title":{"rendered":"ITIL\u5de5\u5177 &#8211; \u4e2d\u5c0f\u4f01\u4e1a\u6700\u6d41\u884c\u7684 8 \u6b3e\u8f7b\u91cf\u7ea7\u5728\u7ebf BUG \u7ba1\u7406\u5de5\u5177"},"content":{"rendered":"\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_71 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u6587\u7ae0\u76ee\u5f55<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#1%E3%80%81Excel\" title=\"1\u3001Excel\">1\u3001Excel<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#2%E3%80%81PingCode\" title=\"2\u3001PingCode\">2\u3001PingCode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#3%E3%80%81Worktile\" title=\"3\u3001Worktile\">3\u3001Worktile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#4%E3%80%81Bugzilla\" title=\"4\u3001Bugzilla\">4\u3001Bugzilla<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#5%E3%80%81%E7%A6%85%E9%81%93\" title=\"5\u3001\u7985\u9053\">5\u3001\u7985\u9053<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#6%E3%80%81Jira\" title=\"6\u3001Jira\">6\u3001Jira<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#7%E3%80%81ClickUp\" title=\"7\u3001ClickUp\">7\u3001ClickUp<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"http:\/\/viplao.com\/index.php\/2023\/04\/30\/itil%e5%b7%a5%e5%85%b7-%e4%b8%ad%e5%b0%8f%e4%bc%81%e4%b8%9a%e6%9c%80%e6%b5%81%e8%a1%8c%e7%9a%84-8-%e6%ac%be%e8%bd%bb%e9%87%8f%e7%ba%a7%e5%9c%a8%e7%ba%bf-bug-%e7%ae%a1%e7%90%86%e5%b7%a5%e5%85%b7\/#8%E3%80%81Zoho_bug_Tracker\" title=\"8\u3001Zoho bug Tracker\">8\u3001Zoho bug Tracker<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1%E3%80%81Excel\"><\/span><strong>1\u3001Excel<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u8fc7\u53bb\u5f88\u591a\u5e74\uff0c\u56fd\u5185\u597d\u4e00\u70b9\u7684\u56e2\u961f\u4f1a\u7528 excel \u6216\u8005 word \u6587\u6863\u6765\u8bb0\u5f55\u548c\u7ba1\u7406\u7f3a\u9677\u95ee\u9898\u3002\u5f53\u7136\uff0c\u73b0\u5728\u4f9d\u7136\u6709\u56e2\u961f\u8fd8\u5728\u4f7f\u7528\u8fd9\u4e9b\u5de5\u5177\u8fdb\u884c bug \u7ba1\u7406\u3002\u7528 excel \u6216\u8005 word \u6587\u6863\u6765\u8fdb\u884c\u7ba1\u7406\u7684\u4f18\u70b9\u662f\uff1a\u4e0a\u624b\u5bb9\u6613\uff0c\u672c\u5730\u64cd\u4f5c\uff0c\u901f\u5ea6\u5feb\uff0c\u4fbf\u6377\u3002<\/p>\n\n\n\n<p>\u4f46\u662f Office \u7cfb\u5217\u529e\u516c\u8f6f\u4ef6\u5728\u505a Bug \u7ba1\u7406\u65f6\u6709\u5f88\u591a\u4e25\u91cd\u7684\u4e0d\u8db3\uff1a<\/p>\n\n\n\n<ul>\n<li><strong>\u65e0\u6cd5\u534f\u540c\u7ba1\u7406<\/strong>\uff1aOffice \u672c\u5730\u6587\u4ef6\u662f\u65e0\u6cd5\u591a\u4eba\u64cd\u4f5c\u7684\uff0c\u4e5f\u5c31\u9020\u6210\u4e00\u4e2a\u56e2\u961f\u6210\u5458\u4fee\u6539\u4e86\u7f3a\u9677\u7684\u5904\u7406\u72b6\u6001\u548c\u4fe1\u606f\uff0c\u5176\u4ed6\u6210\u5458\u96be\u4ee5\u83b7\u5f97\u4fe1\u606f\u540c\u6b65\u3002\u5f53\u7136\uff0c\u73b0\u5728\u7684 office 365 \u5df2\u7ecf\u53ef\u4ee5\u8fdb\u884c\u5728\u7ebf\u534f\u4f5c\uff0c\u5bf9\u8fd9\u4e2a\u95ee\u9898\u6709\u4e86\u4e00\u5b9a\u7684\u5f25\u8865\u3002\u4f46\u662f\u5728\u5b57\u6bb5\u6743\u9650\uff0c\u534f\u540c\u4fe1\u606f\u901a\u77e5\u548c\u64cd\u4f5c\u8bb0\u5f55\u4e0a\u8fd8\u662f\u6bd4\u8f83\u5f31\uff0c\u4e0d\u592a\u9002\u5408\u591a\u4eba\u56e2\u961f\u5171\u540c\u4f7f\u7528\u7ba1\u7406\u7f3a\u9677\u6d41\u7a0b\u3002<\/li>\n\n\n\n<li><strong>\u7f3a\u4e4f\u6d41\u7a0b\u7ba1\u7406<\/strong>\uff1a\u65e0\u6cd5\u5728 office \u7cfb\u5217\u8f6f\u4ef6\u4e2d\u8bbe\u7f6e\u5904\u7406\u6d41\u7a0b\uff0c\u53ef\u80fd\u5bfc\u81f4\u7f3a\u9677\u7684\u5904\u7406\u64cd\u4f5c\u4e0e\u4f01\u4e1a\u6d41\u7a0b\u4e0d\u7b26\uff0c\u9020\u6210\u7ba1\u7406\u95ee\u9898\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u603b\u800c\u8a00\u4e4b\uff0c\u51e0\u4e2a\u4eba\u7684\u5c0f\u56e2\u961f\u6216\u8bb8\u4f9d\u7136\u80fd\u591f\u4f7f\u7528 excel \u8fdb\u884c\u7f3a\u9677\u7ba1\u7406\uff0c\u4f46\u968f\u7740\u56e2\u961f\u89c4\u6a21\u53d8\u5927\uff0c\u56e2\u961f\u7684\u6df7\u4e71\u4f1a\u53d8\u5f97\u4e25\u91cd\uff0c\u6548\u7387\u5c06\u8d8a\u6765\u8d8a\u4f4e\uff0c\u89c4\u8303\u5316\u81ea\u52a8\u5316\u7684\u5de5\u5177\u5c31\u663e\u5f97\u5c24\u4e3a\u91cd\u8981\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2%E3%80%81PingCode\"><\/span><strong>2\u3001PingCode<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u3010\u56fd\u5185\u8f6f\u4ef6\u7814\u53d1\u9879\u76ee\u7ba1\u7406\u5de5\u5177\u699c TOP1\uff0c25 \u4eba\u4ee5\u4e0b\u514d\u8d39\uff0c\u56fd\u4ea7\u3011<\/strong>PingCode \u662f\u4e00\u7ad9\u5f0f\u7684\u8f6f\u4ef6\u7814\u53d1\u8fc7\u7a0b\u7ba1\u7406\u5de5\u5177\uff0c\u5177\u5907\u4e13\u4e1a\u7684\u7f3a\u9677\u7ba1\u7406\u6a21\u5757\u80fd\u591f\u6709\u6548\u5e2e\u52a9\u56e2\u961f\u89e3\u51b3\u56db\u65b9\u9762\u7684\u7f3a\u9677\u7ba1\u7406\u95ee\u9898\uff1a<\/p>\n\n\n\n<ul>\n<li><strong>Bug \u95ee\u9898\u6536\u96c6\uff0c<\/strong>\u6bd4\u5982\u81ea\u52a8\u6536\u96c6\u6765\u81ea\u5916\u90e8\u7528\u6237\u7684\u53cd\u9988\u95ee\u9898\uff0c\u80fd\u591f\u652f\u6301 App\uff0cweb\/H5 \u7f51\u7ad9\uff0c\u5fae\u4fe1\u5c0f\u7a0b\u5e8f\u7b49\u6536\u96c6\u6e20\u9053<\/li>\n\n\n\n<li><strong>Bug \u5206\u914d\u4e0e\u8ddf\u8fdb<\/strong>\uff0c\u8fd9\u4e00\u8fc7\u7a0b\u652f\u6301\u6210\u5458\u3001\u89d2\u8272\u3001\u5b57\u6bb5\u7b49\u8bbe\u7f6e\uff0c\u4ee5\u53ca\u67e5\u770b bug \u53d8\u66f4\u8bb0\u5f55\u8ba9\u6210\u5458\u4e4b\u95f4\u4e86\u89e3\u7684 Bug \u72b6\u6001\u7684\u53d8\u5316\uff0c\u51cf\u5c11\u6c9f\u901a\u6210\u672c\uff1b<\/li>\n\n\n\n<li><strong>Bug \u95ee\u9898\u5b9a\u4f4d\u4e0e\u89e3\u51b3<\/strong>\uff0c\u8fd9\u4e2a\u8fc7\u7a0b\u80fd\u591f\u652f\u6301\u7f3a\u9677\u5173\u8054\u9700\u6c42 \/ \u6d4b\u8bd5\u4efb\u52a1\uff0c\u652f\u6301\u5173\u8054\u5e02\u573a\u4e0a\u4e3b\u6d41\u7684\u5f00\u53d1\u8005\u5de5\u5177\u5982 Git\u3001jinkens \u7b49\uff0c\u6709\u8f83\u597d\u7684\u96c6\u6210\u529f\u80fd\uff0c<\/li>\n\n\n\n<li><strong>\u6570\u636e\u62a5\u544a<\/strong>\uff0cPingCode \u652f\u6301\u7f3a\u9677 ID\u3001\u7f3a\u9677\u5e73\u5747\u751f\u547d\u5468\u671f\u3001\u7f3a\u9677\u54cd\u5e94\u65f6\u957f\u3001\u7f3a\u9677\u89e3\u51b3\u65f6\u957f\u3001\u7f3a\u9677\u91cd\u5f00\u7387\u3001\u81f4\u547d\u7f3a\u9677\u5360\u6bd4\u7b49\u4e30\u5bcc\u7684\u62a5\u8868\u3002<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/atlas-rc.pingcode.com\/files\/public\/62eb677d94d1376ff02bb6f9\" alt=\"image.png\"\/><\/figure>\n\n\n\n<p>\u9664\u7f3a\u9677\u7ba1\u7406\u4ee5\u5916\uff0cPingCode \u8fd8\u5177\u5907\u9700\u6c42\u7ba1\u7406\u3001\u4ea7\u54c1\u8def\u7ebf\u56fe\u3001\u654f\u6377 \/ \u7011\u5e03 \/ \u770b\u677f\u9879\u76ee\u7ba1\u7406\u3001\u6d4b\u8bd5\u7ba1\u7406\u3001\u6587\u6863\u7ba1\u7406\u3001\u4ea7\u7814\u76ee\u6807\u7ba1\u7406\u3001\u6548\u80fd\u5ea6\u91cf\u7b49\u6a21\u5757\u3002\u867d\u7136\u5b83\u662f\u4e00\u4e2a\u5728\u7ebf\u5de5\u5177\uff0c\u4f46\u540c\u6837\u652f\u6301\u79c1\u6709\u90e8\u7f72\u3001\u4e8c\u6b21\u5b9a\u5236\u5f00\u53d1\u7b49\u7b49\u3002\uff08<a href=\"https:\/\/www.oschina.net\/action\/GoToLink?url=https%3A%2F%2Fpingcode.com%2Fsignup%3Futm_source%3Doschina%26utm_medium%3D%25E4%25B8%25AD%25E5%25B0%258F%25E4%25BC%2581%25E4%25B8%259A%25E6%259C%2580%25E6%25B5%2581%25E8%25A1%258C%25E7%259A%25848%25E6%25AC%25BE%25E8%25BD%25BB%25E9%2587%258F%25E7%25BA%25A7%25E5%259C%25A8%25E7%25BA%25BFBUG%25E7%25AE%25A1%25E7%2590%2586%25E5%25B7%25A5%25E5%2585%25B7%26utm_campaign%3D%25E7%25BC%25BA%25E9%2599%25B7%25E7%25AE%25A1%25E7%2590%2586\" target=\"_blank\" rel=\"noreferrer noopener\">\u5b98\u7f51<\/a>\uff09<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3%E3%80%81Worktile\"><\/span>3\u3001Worktile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u3010\u56fd\u5185\u6700\u9876\u7ea7\u7684\u9879\u76ee\u7ba1\u7406\u5de5\u5177\uff0c\u7528\u6237\u4e2d\u6709 50% \u662f\u7814\u53d1\u56e2\u961f\u3011<\/strong>Worktile 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href=\"https:\/\/www.oschina.net\/action\/GoToLink?url=https%3A%2F%2Fworktile.com%2Fsignup%3Futm_source%3Doschina%26utm_medium%3D%25E4%25B8%25AD%25E5%25B0%258F%25E4%25BC%2581%25E4%25B8%259A%25E6%259C%2580%25E6%25B5%2581%25E8%25A1%258C%25E7%259A%25848%25E6%25AC%25BE%25E8%25BD%25BB%25E9%2587%258F%25E7%25BA%25A7%25E5%259C%25A8%25E7%25BA%25BFBUG%25E7%25AE%25A1%25E7%2590%2586%25E5%25B7%25A5%25E5%2585%25B7%26utm_campaign%3D%25E7%25BC%25BA%25E9%2599%25B7%25E7%25AE%25A1%25E7%2590%2586\" target=\"_blank\" rel=\"noreferrer noopener\">\u5b98\u7f51<\/a>\uff09<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/atlas-rc.pingcode.com\/files\/public\/62eb6d5094d1376ff02bb704\" alt=\"image.png\"\/><\/figure>\n\n\n\n<p>\u9664\u6b64\u4ee5\u5916\uff0cWorktile 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